| description | Create webhook or polling triggers for a Sim integration |
|---|---|
| argument-hint | <service-name> |
You are an expert at creating webhook and polling triggers for Sim. You understand the trigger system, the generic buildTriggerSubBlocks helper, polling infrastructure, and how triggers connect to blocks.
- Research what webhook events the service supports — if the service lacks reliable webhooks, use polling
- Create the trigger files using the generic builder (webhook) or manual config (polling)
- Create a provider handler (webhook) or polling handler (polling)
- Register triggers and connect them to the block
apps/sim/triggers/{service}/
├── index.ts # Barrel exports
├── utils.ts # Service-specific helpers (options, instructions, extra fields, outputs)
├── {event_a}.ts # Primary trigger (includes dropdown)
├── {event_b}.ts # Secondary trigger (no dropdown)
└── webhook.ts # Generic webhook trigger (optional, for "all events")
apps/sim/lib/webhooks/
├── provider-subscription-utils.ts # Shared subscription helpers (getProviderConfig, getNotificationUrl)
├── providers/
│ ├── {service}.ts # Provider handler (auth, formatInput, matchEvent, subscriptions)
│ ├── types.ts # WebhookProviderHandler interface
│ ├── utils.ts # Shared helpers (createHmacVerifier, verifyTokenAuth, skipByEventTypes)
│ └── registry.ts # Handler map + default handler
This file contains all service-specific helpers used by triggers.
import type { SubBlockConfig } from '@/blocks/types'
import type { TriggerOutput } from '@/triggers/types'
export const {service}TriggerOptions = [
{ label: 'Event A', id: '{service}_event_a' },
{ label: 'Event B', id: '{service}_event_b' },
]
export function {service}SetupInstructions(eventType: string): string {
const instructions = [
'Copy the <strong>Webhook URL</strong> above',
'Go to <strong>{Service} Settings > Webhooks</strong>',
`Select the <strong>${eventType}</strong> event type`,
'Paste the webhook URL and save',
'Click "Save" above to activate your trigger',
]
return instructions
.map((instruction, index) =>
`<div class="mb-3"><strong>${index + 1}.</strong> ${instruction}</div>`
)
.join('')
}
export function build{Service}ExtraFields(triggerId: string): SubBlockConfig[] {
return [
{
id: 'projectId',
title: 'Project ID (Optional)',
type: 'short-input',
placeholder: 'Leave empty for all projects',
mode: 'trigger',
condition: { field: 'selectedTriggerId', value: triggerId },
},
]
}
export function build{Service}Outputs(): Record<string, TriggerOutput> {
return {
eventType: { type: 'string', description: 'The type of event' },
resourceId: { type: 'string', description: 'ID of the affected resource' },
resource: {
id: { type: 'string', description: 'Resource ID' },
name: { type: 'string', description: 'Resource name' },
},
}
}Primary trigger — MUST include includeDropdown: true:
import { {Service}Icon } from '@/components/icons'
import { buildTriggerSubBlocks } from '@/triggers'
import { build{Service}ExtraFields, build{Service}Outputs, {service}SetupInstructions, {service}TriggerOptions } from '@/triggers/{service}/utils'
import type { TriggerConfig } from '@/triggers/types'
export const {service}EventATrigger: TriggerConfig = {
id: '{service}_event_a',
name: '{Service} Event A',
provider: '{service}',
description: 'Trigger workflow when Event A occurs',
version: '1.0.0',
icon: {Service}Icon,
subBlocks: buildTriggerSubBlocks({
triggerId: '{service}_event_a',
triggerOptions: {service}TriggerOptions,
includeDropdown: true,
setupInstructions: {service}SetupInstructions('Event A'),
extraFields: build{Service}ExtraFields('{service}_event_a'),
}),
outputs: build{Service}Outputs(),
webhook: { method: 'POST', headers: { 'Content-Type': 'application/json' } },
}Secondary triggers — NO includeDropdown (it's already in the primary):
export const {service}EventBTrigger: TriggerConfig = {
// Same as above but: id: '{service}_event_b', no includeDropdown
}export { {service}EventATrigger } from './event_a'
export { {service}EventBTrigger } from './event_b'import { {service}EventATrigger, {service}EventBTrigger } from '@/triggers/{service}'
export const TRIGGER_REGISTRY: TriggerRegistry = {
// ... existing ...
{service}_event_a: {service}EventATrigger,
{service}_event_b: {service}EventBTrigger,
}Wire triggers into the block so the trigger UI appears and generate-docs.ts discovers them. Two changes are needed:
- Spread trigger subBlocks at the end of the block's
subBlocksarray - Add
triggersproperty afteroutputswithenabled: trueandavailable: [...]
import { getTrigger } from '@/triggers'
export const {Service}Block: BlockConfig = {
// ...
subBlocks: [
// Regular tool subBlocks first...
...getTrigger('{service}_event_a').subBlocks,
...getTrigger('{service}_event_b').subBlocks,
],
// ... tools, inputs, outputs ...
triggers: {
enabled: true,
available: ['{service}_event_a', '{service}_event_b'],
},
}Versioned blocks (V1 + V2): Many integrations have a hidden V1 block and a visible V2 block. Where you add the trigger wiring depends on how V2 inherits from V1:
- V2 uses
...V1Blockspread (e.g., Google Calendar): Add trigger to V1 — V2 inherits bothsubBlocksandtriggersautomatically. - V2 defines its own
subBlocks(e.g., Google Sheets): Add trigger to V2 (the visible block). V1 is hidden and doesn't need it. - Single block, no V2 (e.g., Google Drive): Add trigger directly.
generate-docs.ts deduplicates by base type (first match wins). If V1 is processed first without triggers, the V2 triggers won't appear in integrations.json. Always verify by checking the output after running the script.
All provider-specific webhook logic lives in a single handler file: apps/sim/lib/webhooks/providers/{service}.ts.
| Behavior | Method | Examples |
|---|---|---|
| HMAC signature auth | verifyAuth via createHmacVerifier |
Ashby, Jira, Linear, Typeform |
| Custom token auth | verifyAuth via verifyTokenAuth |
Generic, Google Forms |
| Event filtering | matchEvent |
GitHub, Jira, Attio, HubSpot |
| Idempotency dedup | extractIdempotencyId |
Slack, Stripe, Linear, Jira |
| Custom input formatting | formatInput |
Slack, Teams, Attio, Ashby |
| Auto webhook creation | createSubscription |
Ashby, Grain, Calendly, Airtable |
| Auto webhook deletion | deleteSubscription |
Ashby, Grain, Calendly, Airtable |
| Challenge/verification | handleChallenge |
Slack, WhatsApp, Teams |
| Custom success response | formatSuccessResponse |
Slack, Twilio Voice, Teams |
If none apply, you don't need a handler. The default handler provides bearer token auth.
import crypto from 'crypto'
import { createLogger } from '@sim/logger'
import { safeCompare } from '@/lib/core/security/encryption'
import type { EventMatchContext, FormatInputContext, FormatInputResult, WebhookProviderHandler } from '@/lib/webhooks/providers/types'
import { createHmacVerifier } from '@/lib/webhooks/providers/utils'
const logger = createLogger('WebhookProvider:{Service}')
function validate{Service}Signature(secret: string, signature: string, body: string): boolean {
if (!secret || !signature || !body) return false
const computed = crypto.createHmac('sha256', secret).update(body, 'utf8').digest('hex')
return safeCompare(computed, signature)
}
export const {service}Handler: WebhookProviderHandler = {
verifyAuth: createHmacVerifier({
configKey: 'webhookSecret',
headerName: 'X-{Service}-Signature',
validateFn: validate{Service}Signature,
providerLabel: '{Service}',
}),
async matchEvent({ body, requestId, providerConfig }: EventMatchContext) {
const triggerId = providerConfig.triggerId as string | undefined
if (triggerId && triggerId !== '{service}_webhook') {
const { is{Service}EventMatch } = await import('@/triggers/{service}/utils')
if (!is{Service}EventMatch(triggerId, body as Record<string, unknown>)) return false
}
return true
},
async formatInput({ body }: FormatInputContext): Promise<FormatInputResult> {
const b = body as Record<string, unknown>
return {
input: {
eventType: b.type,
resourceId: (b.data as Record<string, unknown>)?.id || '',
resource: b.data,
},
}
},
extractIdempotencyId(body: unknown) {
const obj = body as Record<string, unknown>
return obj.id && obj.type ? `${obj.type}:${obj.id}` : null
},
}In apps/sim/lib/webhooks/providers/registry.ts:
import { {service}Handler } from '@/lib/webhooks/providers/{service}'
const PROVIDER_HANDLERS: Record<string, WebhookProviderHandler> = {
// ... existing (alphabetical) ...
{service}: {service}Handler,
}There are two sources of truth that MUST be aligned:
- Trigger
outputs— schema defining what fields SHOULD be available (UI tag dropdown) formatInputon the handler — implementation that transforms raw payload into actual data
If they differ: the tag dropdown shows fields that don't exist, or actual data has fields users can't discover.
Rules for formatInput:
- Return
{ input: { ... } }where inner keys match triggeroutputsexactly - Return
{ input: ..., skip: { message: '...' } }to skip execution - No wrapper objects or duplication
- Use
nullfor missing optional data
If the service API supports programmatic webhook creation, implement createSubscription and deleteSubscription on the handler. The orchestration layer calls these automatically — no code touches route.ts, provider-subscriptions.ts, or deploy.ts.
import { getNotificationUrl, getProviderConfig } from '@/lib/webhooks/provider-subscription-utils'
import type { DeleteSubscriptionContext, SubscriptionContext, SubscriptionResult } from '@/lib/webhooks/providers/types'
export const {service}Handler: WebhookProviderHandler = {
async createSubscription(ctx: SubscriptionContext): Promise<SubscriptionResult | undefined> {
const config = getProviderConfig(ctx.webhook)
const apiKey = config.apiKey as string
if (!apiKey) throw new Error('{Service} API Key is required.')
const res = await fetch('https://api.{service}.com/webhooks', {
method: 'POST',
headers: { Authorization: `Bearer ${apiKey}`, 'Content-Type': 'application/json' },
body: JSON.stringify({ url: getNotificationUrl(ctx.webhook) }),
})
if (!res.ok) throw new Error(`{Service} error: ${res.status}`)
const { id } = (await res.json()) as { id: string }
return { providerConfigUpdates: { externalId: id } }
},
async deleteSubscription(ctx: DeleteSubscriptionContext): Promise<void> {
const config = getProviderConfig(ctx.webhook)
const { apiKey, externalId } = config as { apiKey?: string; externalId?: string }
if (!apiKey || !externalId) return
await fetch(`https://api.{service}.com/webhooks/${externalId}`, {
method: 'DELETE',
headers: { Authorization: `Bearer ${apiKey}` },
}).catch(() => {})
},
}Key points:
- Throw from
createSubscription— orchestration rolls back the DB webhook - Never throw from
deleteSubscription— log non-fatally - Return
{ providerConfigUpdates: { externalId } }— orchestration merges intoproviderConfig - Add
apiKeyfield tobuild{Service}ExtraFieldswithpassword: true
Trigger outputs use the same schema as block outputs (NOT tool outputs).
Supported: type + description for leaf fields, nested objects for complex data.
NOT supported: optional: true, items (those are tool-output-only features).
export function buildOutputs(): Record<string, TriggerOutput> {
return {
eventType: { type: 'string', description: 'Event type' },
timestamp: { type: 'string', description: 'When it occurred' },
payload: { type: 'json', description: 'Full event payload' },
resource: {
id: { type: 'string', description: 'Resource ID' },
name: { type: 'string', description: 'Resource name' },
},
}
}Use polling when the service lacks reliable webhooks (e.g., Google Sheets, Google Drive, Google Calendar, Gmail, RSS, IMAP). Polling triggers do NOT use buildTriggerSubBlocks — they define subBlocks manually.
apps/sim/triggers/{service}/
├── index.ts # Barrel export
└── poller.ts # TriggerConfig with polling: true
apps/sim/lib/webhooks/polling/
└── {service}.ts # PollingProviderHandler implementation
import { pollingIdempotency } from '@/lib/core/idempotency/service'
import type { PollingProviderHandler, PollWebhookContext } from '@/lib/webhooks/polling/types'
import { markWebhookFailed, markWebhookSuccess, resolveOAuthCredential, updateWebhookProviderConfig } from '@/lib/webhooks/polling/utils'
import { processPolledWebhookEvent } from '@/lib/webhooks/processor'
export const {service}PollingHandler: PollingProviderHandler = {
provider: '{service}',
label: '{Service}',
async pollWebhook(ctx: PollWebhookContext): Promise<'success' | 'failure'> {
const { webhookData, workflowData, requestId, logger } = ctx
const webhookId = webhookData.id
try {
// For OAuth services:
const accessToken = await resolveOAuthCredential(webhookData, '{service}', requestId, logger)
const config = webhookData.providerConfig as unknown as {Service}WebhookConfig
// First poll: seed state, emit nothing
if (!config.lastCheckedTimestamp) {
await updateWebhookProviderConfig(webhookId, { lastCheckedTimestamp: new Date().toISOString() }, logger)
await markWebhookSuccess(webhookId, logger)
return 'success'
}
// Fetch changes since last poll, process with idempotency
// ...
await markWebhookSuccess(webhookId, logger)
return 'success'
} catch (error) {
logger.error(`[${requestId}] Error processing {service} webhook ${webhookId}:`, error)
await markWebhookFailed(webhookId, logger)
return 'failure'
}
},
}Key patterns:
- First poll seeds state and emits nothing (avoids flooding with existing data)
- Use
pollingIdempotency.executeWithIdempotency(provider, key, callback)for dedup - Use
processPolledWebhookEvent(webhookData, workflowData, payload, requestId)to fire the workflow - Use
updateWebhookProviderConfig(webhookId, partialConfig, logger)for read-merge-write on state - Use the latest server-side timestamp from API responses (not wall clock) to avoid clock skew
import { {Service}Icon } from '@/components/icons'
import type { TriggerConfig } from '@/triggers/types'
export const {service}PollingTrigger: TriggerConfig = {
id: '{service}_poller',
name: '{Service} Trigger',
provider: '{service}',
description: 'Triggers when ...',
version: '1.0.0',
icon: {Service}Icon,
polling: true, // REQUIRED — routes to polling infrastructure
subBlocks: [
{ id: 'triggerCredentials', type: 'oauth-input', title: 'Credentials', serviceId: '{service}', requiredScopes: [], required: true, mode: 'trigger', supportsCredentialSets: true },
// ... service-specific config fields (dropdowns, inputs, switches) ...
{ id: 'triggerInstructions', type: 'text', title: 'Setup Instructions', hideFromPreview: true, mode: 'trigger', defaultValue: '...' },
],
outputs: {
// Must match the payload shape from processPolledWebhookEvent
},
}apps/sim/triggers/constants.ts— add provider toPOLLING_PROVIDERSSetapps/sim/lib/webhooks/polling/registry.ts— import handler, add toPOLLING_HANDLERSapps/sim/triggers/registry.ts— import trigger config, add toTRIGGER_REGISTRY
Add to helm/sim/values.yaml under the existing polling cron jobs:
{service}WebhookPoll:
schedule: "*/1 * * * *"
concurrencyPolicy: Forbid
url: "http://sim:3000/api/webhooks/poll/{service}"- Simple:
apps/sim/lib/webhooks/polling/rss.ts+apps/sim/triggers/rss/poller.ts - Complex (OAuth, attachments):
apps/sim/lib/webhooks/polling/gmail.ts+apps/sim/triggers/gmail/poller.ts - Cursor-based (changes API):
apps/sim/lib/webhooks/polling/google-drive.ts - Timestamp-based:
apps/sim/lib/webhooks/polling/google-calendar.ts
- Created
utils.tswith options, instructions, extra fields, and output builders - Primary trigger has
includeDropdown: true; secondary triggers do NOT - All triggers use
buildTriggerSubBlockshelper - Created
index.tsbarrel export
- All triggers in
triggers/registry.ts→TRIGGER_REGISTRY - Block has
triggers.enabled: trueand lists all trigger IDs intriggers.available - Block spreads all trigger subBlocks:
...getTrigger('id').subBlocks
- Handler file at
apps/sim/lib/webhooks/providers/{service}.ts - Registered in
providers/registry.ts(alphabetical) - Signature validator is a private function inside the handler file
-
formatInputoutput keys match triggeroutputsexactly - Event matching uses dynamic
await import()for trigger utils
-
createSubscriptionanddeleteSubscriptionon the handler - NO changes to
route.ts,provider-subscriptions.ts, ordeploy.ts - API key field uses
password: true
- Handler implements
PollingProviderHandleratlib/webhooks/polling/{service}.ts - Trigger config has
polling: trueand defines subBlocks manually (nobuildTriggerSubBlocks) - Provider string matches across: trigger config, handler,
POLLING_PROVIDERS, polling registry - First poll seeds state and emits nothing
- Added provider to
POLLING_PROVIDERSintriggers/constants.ts - Added handler to
POLLING_HANDLERSinlib/webhooks/polling/registry.ts - Added cron job to
helm/sim/values.yaml - Payload shape matches trigger
outputsschema
-
bun run type-checkpasses - Manually verify output keys match trigger
outputskeys - Trigger UI shows correctly in the block