Feature to Register Open Events from RN SDK

[danielnui]

Checklist

• I have read the contributing guidelines
• This issue hasn't been addressed in an existing issue or pull request

Description

Right now in order to Track Open Events, it is necessary to perform too many changes in the notification flow of each Platform IOS/Android. This may cause undesired interactions with other SDK's and add complexity when upgrading native libraries and React Native.

Proposed Solution

It would be nice to have a way to Track this event from React Native side, in other SDK's is handled through a method that processes the link received which may contain some kind of parameter that allows the SDK to attribute this Open Event.

Alternatives Considered

I tested the proposed example app implementation, and along the changes proposed that are specific to process the payload of the PN, we also found that in Android it is necessary to initialize the SDK natively which kind of makes the React Native SDK a little bit pointless.

Additional Context

Or is there anything else in the pipeline to make this implementation more streamlined?

[evan-masseau]

Hi, thanks for the feedback. Automated open tracking is indeed on our roadmap to ease the integration on all platforms -- but particularly hybrid frameworks where writing native code is more onerous.

we also found that in Android it is necessary to initialize the SDK natively

For what its worth, this should not be necessary for Android. If you are able to post details maybe I could help you out with that particular point. We handle the timing issue where push opens are handled natively prior to initializing from React Native code by buffering the operation in memory and re-playing it once initialized with company ID.

[lusarz]

Hi 👋 I’m following up on this issue.

I’m evaluating Klaviyo push tracking in my Expo/React Native app, and it’s still unclear to me whether Push Opened events are automatically tracked by the SDK or if I need to manually invoke them from the app. The docs seem to suggest it should be automatic once I wire up userNotificationCenter:didReceive, but some threads imply manual tracking may still be required.

Could you clarify the current behavior for Expo/React Native setups, and whether there’s a recommended approach for ensuring Opened Push events are recorded reliably?

Thanks in advance 🙏

[evan-masseau]

@lusarz Sorry your comment slipped through the cracks. At this time, the opened push handler method must be called natively:

iOS:

KlaviyoSDK().handle(notificationResponse: withCompletionHandler:)

Android:

Klaviyo.handlePush(intent)

Our expo plugin does automatically add the necessary native code.

It is in our roadmap to improve this integration, but I don't have a scheduled ETA at this time. We will update this thread as soon as we do!